Christmas & New Year availability

Christmas office hours

We’re taking a short festive break but you can always leave a message or email the team with urgent queries. Here are the office hours over Christmas and New Year… 

Christmas/New Year opening/closing times

  • Our office closes: 12.30pm Thurs 24 Dec 2020
  • Our office reopens: 9.00 am Mon   04 Jan 2021

During this time our telephone lines will remain open with a recorded message to receive any urgent calls as follows:

For anything urgent

Please call 0808 1234 321 and leave a message with brief details. We will call you back as quickly as we can.

You can also email us at and we’ll respond as soon as we can.

For any routine/non urgent calls

Please call the above number from 04 Jan 2021 onwards. 
Otherwise, we hope you all enjoy the holiday safely wherever you are.